Partial Outage of Custom Prompt Infrastructure

Incident Report for Webpushr

Resolved

A major upgrade to Custom Prompt infrastructure resulted in unplanned partial outage for ~120 minutes. Customer Impact: Custom Prompt could not be served to 25% of eligible (new to push) visitors on all websites worldwide during a ~120 minute time window.
Posted Oct 16, 2020 - 09:50 PDT